Datamax I-Class Manuel de l'opérateur télécharger pdf (Page 97)

I-Class 87

General Resolutions (continued)

If experiencing this

problem…

Try this solution…

The LCD is off, but

indicator lights are

illuminated:

The Display Contrast may set too low – Press and hold the

MENU Key; see Section 4.1.1.

The LCD is off and no

indicator lights are

illuminated:

• Verify that the AC power cord is connected to the outlet and

the printer, and that the power switch is ON.

• Verify that the AC outlet is functioning, or try moving the

printer to another location with a different AC circuit.

• The AC cord may be damaged, if so replace it.

• The line fuse may be blown, if so call for service.

No print (labels advance

normally but are

blank):

Examine the used ribbon for an image –

If an image is present, then:

• Verify that the ribbon was properly loaded per Section 3.4.

• If properly loaded – then the wrong coating configuration is

being used. (To verify the inked (coated) side of a ribbon,

press the sticky side of a label against the surface – ink will

only lift from the coated side.) Clean the printhead (see

Section 5.6.1) and replace the ribbon with a correct type;

see Section 3.4.

If no image is present, then:

• Print any test label (see Section 4.3) – If an image printed

then check the protocol and port settings for both the

printer and host; these must match.

• The heat setting may be too low. Make an adjustment in

the software program or through the menu. (Same function

commands from the host computer can override the menu

settings; see Section 4.2.6.)

• The media/ribbon combination may be incorrect – See

Section 7.2.2.

• The printhead or printhead cable(s) may be loose – Power

OFF the printer before reconnection – see Section 5.5

for locations.

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Datamax I-Class Manuel de l'opérateur Page 97

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