Datamax H-4606X Manuel de l'opérateur

Operator’s Manual

iv 7.2 Model-Specific Specifications ...118 7.3 Approved Media and Ribbon ...

90 H-Class 5.4.2 Printhead Pressure Adjustment Printhead Pressure Adjustment should only be performed after attempting to improve print quality t

H-Class 91 5.5 Printhead Removal and Replacement If the printhead needs to be replaced, follow the procedure below: • Only use Datamax In

92 H-Class G. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, gently clean the printhead then allow it to dry. H. If remo

H-Class 93 Schedule The following table details the recommended cleaning schedules for various printer parts. Recommended Cleaning Schedule* Co

94 H-Class 5.6.1 Cleaning the Exterior Surfaces When soiled, the exterior surfaces of the printer should be cleaned using a general-purpose cleans

H-Class 95 5.6.3 Cleaning the Interior Compartment Inside the printer, paper dust from the media can accumulate to produce small voids in the pr

96 H-Class 5.6.5 Cleaning the Platen and Assist Rollers Rollers contaminated with grit, label adhesive, or ink can lead to a decline in print qual

H-Class 97 5.6.6 Cleaning the Printhead Never use a sharp object to clean the printhead. If print quality declines (symptoms can include un

98 H-Class Cotton Swab Procedure (for users of direct thermal media, or thermal transfer media with wax ribbon): A. Perform the Preliminary Clean

H-Class 99 E. After the cleaning film has been run through the printer, turn OFF and unplug the printer. Open the printhead. Using a cotton swab

H-Class 1 1 Overview 1.1 About the Printer Congratulations on your purchase of an H-Class printer (hereafter referred to as ‘the print

100 H-Class C. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Shield clean. D. Reload media and ribbon then close the Cover.

H-Class 101 Following a successful download, the printer will reset. Unless substantial data structure changes have occurred as a result of the fi

102 H-Class 5.8 Updating the Boot Loader Updates for the Boot Loader program can be found at ftp://ftp.datamaxcorp.com Before performing an u

H-Class 103 5.9 Downloading Fonts Fonts (KANJI, HANGUL and CHINESE) can be downloaded and stored in a printer module. Font files are identified

104 H-Class Font Download Messages (continued) Displayed Message Descriptions / Possible Causes / Solutions INVALID IMAGE The download content wa

H-Class 105 6 Troubleshooting 6.1 Problem Resolution When a problem is encountered, the information in this section will help resolve it.

106 H-Class General Resolutions (continued) If experiencing this problem… Try this solution… External memory device is not recognized: With the mem

H-Class 107 General Resolutions (continued) If experiencing this problem… Try this solution… No power: Check the following possibilities: • Ve

108 H-Class General Resolutions (continued) If experiencing this problem… Try this solution… No print when using a software program (Test labels pr

H-Class 109 6.2 Warning and Fault Messages The printer displays messages when an alert is required and when a problem occurs; these Warning and

2 H-Class 1.1.1 Standard Features Depending upon the model and type, the printer offers the following standard features: Model and Type Feature H-

110 H-Class Warning Messages Fault Messages (continued) Displayed Message Description Possible Solution(s) HEAD NEEDS CLEANING The scheduled

H-Class 111 Fault Messages These high priority messages alert you to a printer fault condition. Use the table below to locate the displayed messa

112 H-Class Fault Messages (continued) Displayed Message Description Possible Solution(s) HEAD CLEANING FAULT The scheduled printhead cleaning

H-Class 113 Fault Messages (continued) Displayed Message Description Possible Solution(s) REFLECTIVE MODE CANNOT CALIBRATE Consistently low

114 H-Class Fault Messages (continued) Displayed Message Description Possible Solution(s) RIBBON FAULT Two causes are possible: (1) The Therm

H-Class 115 Fault Messages (continued) Displayed Message Description Possible Solution(s) TOP OF FORM FAULT The printer could not find a TOF

116 H-Class 6.3 Hex Dump Mode Hex Dump Mode is a useful tool for diagnosing problems and debugging label formats as received host data strings a

H-Class 117 7 Specifications 7.1 General This section identifies shared parameters and features of the printer models. Embedded Bar C

118 H-Class Environmental Operating Temperature Range: 32° to 100° F (0° to 38° C) Storage Temperature: 0° F – 140° F (-17° C to 60° C) Humid

H-Class 119 Printing (continued) Resolution: 203 DPI (8 dots/mm); H-4212 300 DPI (12 dots/mm); H-4310 406 DPI (16 dots/mm); H-4408 600 DPI (23.6

H-Class 3 Model Number Feature H-4xxx (Standard Models) H-6xxx (Standard Models) H-xxxxX (Tall Models) Ribbon Low Detection and Warning X X X

120 H-Class Media (continued) H-4212, H-4310, H-4408, & H-4606 Media Dimensional Requirements [1] Minimum Maximum Designator Description inc

H-Class 121 Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 12 IPS (51 - 305 mmps); H-4212X 2 - 10 IPS (51 - 254 mm

122 H-Class Media (continued) H-4212X, H-4310X, & H-4606X Media Dimensional Requirements [1] Minimum Maximum Designator Description inches

H-Class 123 Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 10 IPS (51 - 254 mmps); H-6210 2 - 8 IPS (51 - 203 mmps

124 H-Class Media (continued) H-6210 & H-6308 Media Dimensional Requirements [1] Minimum Maximum Designator Description inches mm inches

H-Class 125 Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 12 IPS (51 - 305 mmps); H-6212X 2 - 10 IPS (51 - 254 mm

126 H-Class Media (continued) H-6212X & H-6310X Media Dimensional Requirements [1] Minimum Maximum Designator Description inches mm inches

H-Class 127 Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 8 IPS (51 – 203 mmps) Resolution: 300 DPI (12 dots/mm

128 H-Class Media (continued) H-8308X Media Dimensional Requirements [1] Minimum Maximum Designator Description inches mm inches mm A Label

H-Class 129 Thermal Transfer Consider three important factors when selecting thermal transfer media and ribbon combinations: • Label top coa

4 H-Class External Media Rewinders Precision-crafted, bi-directional rewinding mechanisms with device-dependant features:  DMXREW1 - accommodates

130 H-Class 7.4 Print Quality Controls The printer provides flexible print controls. Of these, the amount of heat applied and the rate of media mov

H-Class 131 Appendix A Module Assignments, and File Handling Definitions and Messages Module Assignments Memory Module Designator Definitio

132 H-Class Print File Types (see Section 4.2.3) File Type Definition / Requirements DBM A bit-mapped font file, created after download using “Fon

H-Class 133 File Handling Messages (continued) Displayed Message Description Possible Solution(s) MODULE PROTECTED The request has been denied

134 H-Class

H-Class 135 Appendix B Resolutions, Widths, Speeds, Emulations, & Custom Adjustments Print Resolutions and Widths Resolutions and Widt

136 H-Class Speed Ranges Speed Ranges and Defaults Speed Range Default Setting Model Function IPS MMPS IPS MMPS Print 2 – 12 51 – 305 8

H-Class 137 Custom Adjustment Ranges Row, Column, and Present Adjust Ranges (in dots) Model Row Adjust Column Adjust and Present Adjust Def

138 H-Class

H-Class 139 Appendix C RS-422/485 Port Configuration The serial port can be configured for RS-422/485 communications, and / or a +5VDC (@ 0.5

H-Class 5 Peel and Present Mechanism, Standard (Internal Rewind required) A plate-style output regulator that automatically separates die-cut label

140 H-Class Communication Jumper locations: +5 Volts Jumper location: 5. Slide the Main Board into the printer and secure it with the two pre

H-Class 141 Appendix D Changing the Display Language Different languages and / or Datamax-provided translations can be downloaded to replace

142 H-Class B. Click the “Enable Macro” box. The following screen appears: C. Click On Column J and enter your new language, or modify an exis

H-Class 143 F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b G. Reset the printer

144 H-Class • Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0 • To restore the factory generated EFIGS image, download th

H-Class 145 Appendix E Saving a Configuration File Configuration files save and restore printer settings, eliminating the need for special rep

146 H-Class

H-Class 147 Appendix F Ethernet Setup Because the Print Server makes IP requests at power-up, before making a network connection to the prin

148 H-Class Configuration Using IP Discovery DHCP, BootP, and RARP are services that provide a method for assigning and maintaining IP Addresses. W

H-Class 149 Appendix G Using the HTML Pages The resident HTML (Web) pages allow configuration of network and printer settings, status querie

6 H-Class Option Installation (continued) Option Recommended Installer Peel and Present Mechanism Operator Present Sensor Operator RFID (Ready and

150 H-Class Network Status page: TCP/IP Configuration page:

H-Class 151 System Settings, Media Settings, and Print Control pages: Many internal settings can be controlled remotely. For more information on

152 H-Class

H-Class 153 Printer Options, Communications, and Diagnostics pages:

154 H-Class Network Print Options page:

H-Class 155 Reset Network Parameters page: Change Password page:

156 H-Class

H-Class 157 Appendix H Printer Driver and Port Setup Install the Printer Driver and Port software according to the host’s operating system.

158 H-Class Windows 95/98 Driver and Port Installation (continued) 5 Browse to the “\DRIVERS\Seagull” folder on the CD-ROM, ensure the file “Datama

H-Class 159 Windows 95/98 Driver and Port Installation (continued) 11 From the Windows desktop click ‘Start’ / ‘Settings’ / ‘Printers’. 12 Once

H-Class 7 2 Getting Started 2.1 Unpacking The printer has been carefully packaged to prevent transit damage. (Inspect the container for damage

160 H-Class Windows 95/98 Driver and Port Installation (continued) 15 In the ‘Name or IP Address:’ field, enter the IP address of your printer. The

H-Class 161 Windows NT 4.0 Driver and Port Installation (continued) 3 Double-click ‘LPR Port’. 4 In the top field enter the IP address of your p

162 H-Class Windows NT 4.0 Driver and Port Installation (continued) 9 Browse to the “\DRIVERS\Seagull\Nt4\” folder on the CD-ROM, ensure the file “

H-Class 163 Windows NT 4.0 Driver and Port Installation (continued) 15 Your computer will now copy the necessary files from the CD-ROM. The dri

164 H-Class Windows 2000 Driver and Port Installation (continued) 3 Select on ‘Create a new port:’ and then select ‘Standard TCP/IP Port’ from the

H-Class 165 Windows 2000 Driver and Port Installation (continued) 9 Insert the Accessories CD-ROM and click ‘Browse’. 10 Browse to the “\DRIVERS\

166 H-Class Windows 2000 Driver and Port Installation (continued) 15 Select ‘No’ then Click ‘Next’. 16 Confirm your settings and then click ‘Finish

H-Class 167 Windows XP Driver and Port Installation 1 Start the Windows “Add Printer Wizard.” The following screen should appear. Click ‘Next>

168 H-Class Windows XP Driver and Port Installation (continued) 7 Confirm your settings and then click ‘Finish’. 8 Click on ‘Have Disk’. 9 Insert t

H-Class 169 Windows XP Driver and Port Installation (continued) 13 Name your printer in the ‘Printer name:’ field. Next select whether or not to

8 H-Class 2.1.1 Additional Requirements Other items can also be needed for operation:  An interface cable (see Section 2.2.2);  Applicable

170 H-Class

H-Class 171 Warranty Information Datamax Barcode Products Limited Warranty Statement H-Class Printers Printer Datamax warrants to Purchaser th

172 H-Class With respect to a defect in hardware covered by the warranty, the warranty shall continue in effect until the end of the original warran

H-Class 173 Glossary alphanumeric Consisting of alphabetic, numeric, and other symbols. backing material The silicon-coated paper carrier materi

174 H-Class DPI (dots per inch) A measurement of print resolution, rated in the number of thermal elements contained in one inch of the printhead. A

H-Class 175 notched stock Media, typically tag stock, with holes or notches in the material that is used to signal the top-of-form. The printer must

176 H-Class

H-Class 9 2.2.2 Connecting the Interface Cable(s) The printer can be interfaced to your host system via the Ethernet, Parallel, Serial, and USB

10 H-Class ; "Off the shelf" serial cables can be used with Xon/Xoff handshaking. USB Connection The USB interface connection

H-Class 11 2.2.3 Connecting to the SDIO Slot and USB Host Ports If equipped, the Secure Digital Input Output (SDIO) Slot and the USB Host Port

12 H-Class • USB Host Port Connections: The USB Host Ports support "plug and play" USB Memory Drives. After installing the drive in

H-Class 13 3 Setting up the Printer 3.1 Media Loading Load media according to its type and source, after performing these prerequisites:

14 H-Class C. Slide the Media Guide outward. D. Rotate the Media Guide upward. E. Proceed according to the source of the media bein

H-Class 15 3.1.1 Internal Media Sources A. Slide Roll Media completely onto the Media Hub. B. Route the media under the Media Guide Extr

16 H-Class D. If loading media for the first time, or if switching media types, widths, or configurations, position the Media Sensor as detailed in

H-Class 17 3.1.2 External Media Sources A. Place the media supply (box or roll) parallel to and in-line with the Rear Media Loading Slot or B

18 H-Class E. If loading media for the first time, or when switching media types, widths, or configurations, position the Media Sensor as detailed

H-Class 19 3.1.3 Rewinding Media When equipped with the Internal Rewind option, outputs can be rewound or, with the addition of a Peel and Pre

Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporat

20 H-Class C. Place the Arcplate on the front of the printer (as shown below) and tighten the Phillips Head Screw to secure it; or, to use the Peel

H-Class 21 F. Align the Tabs on the Rewind Core Adapter to the Slots in the hub, and then slide the Rewind Core Adapter onto the middle of the hu

22 H-Class H. Slide an Empty Media Core (3” diameter) onto the Rewind Core Adapter. I. Slide the Rewind Retainer into the Empty Media Core t

H-Class 23 L. Route the media back into the printer and around the media core (as shown below) then tape the leading edge to the media core.

24 H-Class Unloading the Internal Rewinder To unload the Internal Rewinder, open the Locking Lever, remove the Rewind Retainer, and slip the roll o

H-Class 25 3.2 Media Sensor Adjustment Position the Media Sensor for proper label detection: A. Raise the Printhead Assembly. Note the Red Dot

26 H-Class C. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. D. If necessary, return to Media Loading to c

H-Class 27 B. In the direction appropriate for the ribbon type being installed (Coated Side In or Coated Side Out), slide a Ribbon Roll complete

28 H-Class E. Route the ribbon up and around the Ribbon Take-Up Hub. Wrap the ribbon several times clockwise (as indicated by the directional arr

H-Class 29 3.4 Quick Calibration Quick Calibration fine-tunes the printer for your media and should be performed during initial setup or after sw

Agency Compliance and Approvals C US Listed UL60950-1: 2003 1st Edition Information Technology Equipment CSA C22.2 No. 60950-1-03 1st Editi

30 H-Class

H-Class 31 4 Using the Control Panel 4.1 Layout The Control Panel is an event-driven user interface composed of a graphics display and key

32 H-Class 4.1.1 The Display, Icons and Indicators, and Keys and Buttons The Graphics Display provides various types of information: • The tim

H-Class 33 • The Navigation Buttons access menu items and parameters, where the highlighted item on the display is selectable (by pressing Enter

34 H-Class Press the Menu Button to enter Menu Mode. The following designations denote setting icons used in the menu listing below: Symbol

H-Class 35 4.2.1 Media Settings The Media Settings menu contains label and ribbon settings, and printhead maintenance selections. Menu Item D

36 H-Class Media Settings (continued) Menu Item Details RIBBON LOW OPTIONS Defines the response when THERMAL TRANSFER is selected and the ribbo

H-Class 37 Media Settings (continued) Menu Item Details PRINTHEAD CLEANING Controls printhead cleaning alerts and functions, where: CLEAN HEAD

38 H-Class 4.2.2 Print Control The Print Control menu contains print quality, throughput, formatting, and custom setup functions: Menu Item Det

H-Class 39 Print Control (continued) Menu Item Details PRESENT DISTANCE Sets the label stop position, where: AUTO 0.00 (0 – 4.00 in.) Is the

40 H-Class 4.2.3 Printer Options The Printer Options menu contains module, file handling, and option functions: Menu Item Details MODULES Con

H-Class 41 Printer Options (continued) Menu Item Details PRESENT SENSOR Controls the Present Sensor or the Peel and Present option, where: MODE

42 H-Class Printer Options (continued) Menu Item Details SCANNER Controls the Linear Scanner option, where: MODE Sets the detection method an

H-Class 43 Printer Options (continued) Menu Item Details MIN READABLE HEIGHT Ensures bar code integrity by setting a minimum distance for iden

44 H-Class Printer Options (continued) Menu Item Details RFID Controls the RFID option, where: ; If not detected, this selection will result i

H-Class 45 Printer Options (continued) Menu Item Details AFI LOCK Locks the Application Family Identifier value, where: ENABLED Is write-prot

46 H-Class Printer Options (continued) Menu Item Details UHF SETTINGS Sets the UHF encoding parameters, where: TAG TYPE Selects the tag type,

H-Class 47 Printer Options (continued) Menu Item Details LOCK AFTER WRITE Allows the tag to be locked after programming, where: ENABLED Lock

48 H-Class Printer Options (continued) Menu Item Details GPIO PORT Controls the optional Applicator Interface Card’s GPIO function, where: GPIO

H-Class 49 Printer Options (continued) Menu Item Details END OF PRINT Sets the type of output signal generated to indicate End of Print (EOP),

Important Safety Instructions The exclamation point within an equilateral triangle is intended to alert the user to the presence of important opera

50 H-Class Printer Options (continued) Menu Item Details REWINDER Controls the Powered Internal Rewinder option, where: MODE Sets the detection

H-Class 51 4.2.4 System Settings The System Settings menu contains operating, control, and formatting functions: Menu Item Details MENU MODE

52 H-Class System Settings (continued) Menu Item Details DOUBLE BYTE SYMBOLS Selects the code page (see the Class Series Programmer’s Manual) use

H-Class 53 System Settings (continued) Menu Item Details CONFIGURATION LEVEL Displays the hardware and software levels of the printer, where:

54 H-Class System Settings (continued) Menu Item Details SET FACTORY DEFAULTS Returns the factory-programmed values or the Factory Setting File v

H-Class 55 System Settings (continued) Menu Item Details PEEL MODE Allows the Start of Print (SOP) signal to initiate (via the optional GPIO po

56 H-Class System Settings (continued) Menu Item Details INPUT MODE Defines the type of processing that occurs when data is received, where: ;

H-Class 57 System Settings (continued) Menu Item Details BACK AFTER PRINT Determines media movement when an optional cutter, present sensor, p

58 H-Class System Settings (continued) Menu Item Details FAULT HANDLING  Determines the intervention requirement and the label disposition when

H-Class 59 System Settings (continued) Menu Item Details RETRY COUNT Sets the number of label reprinting attempts, where: 1 (0 – 3) Is the

i Contents Overview ...1 1.1 About the Printer ...

60 H-Class 4.2.5 Communications The Communications menu contains interface port and host control functions: Menu Item Details SERIAL PORT A 

H-Class 61 Communications (continued) Menu Item Details SERIAL PORT C  Controls the settings for the optional Applicator Interface Card’s COM

62 H-Class Communications (continued) Menu Item Details WLAN Controls the communications settings for the optional DMXrfNETII Card, where: MODE

H-Class 63 Communications (continued) Menu Item Details IP DISCOVERY Controls IP Address discovery, where: Broadcasts over the network to rec

64 H-Class Communications (continued) Menu Item Details HOST SETTINGS Sets host communication parameters, where: HOST TIMEOUT Sets the id

H-Class 65 Communications (continued) Menu Item Details HEAT COMMAND Determines how host Heat commands are handled, where: ENABLED Processe

66 H-Class Communications (continued) Menu Item Details MAX LENGTH COMMAND Determines how a host Maximum Label Length (<STX>M) command is h

H-Class 67 4.2.6 Diagnostics The Diagnostics menu contains testing functions: Menu Item Details HEX DUMP MODE Determines how the printer handl

68 H-Class Diagnostics (continued) Menu Item Details TEST GPIO Tests the Applicator Interface Card’s GPIO function, where: MONITOR GPIO INPUT

H-Class 69 Diagnostics (continued) Menu Item Details TEST SCANNER Tests the Linear Scanner, where: ALIGNMENT TEST Enters multiple read mode,

ii 4.2 The Menu System ... 33 4.2.1 Media Settings ...

70 H-Class Diagnostics (continued) Menu Item Details iPH REPORT Displays the IntelliSEAQ™ data (including the printhead serial number, and instal

H-Class 71 4.3 The Test Menu The (Quick) Test Menu contains internally generated setup and informational format selections that are printed a

72 H-Class 4.3.2 Ribbon Test Label The Ribbon Test Label serves as a transfer function indicator for printers equipped with the thermal transfer o

H-Class 73 4.3.5 Print Configuration The Configuration Label provides current database information. ; Bulleted items indicate host changes not

74 H-Class

H-Class 75 5 Operating, Adjusting and Maintaining the Printer 5.1 Display Messages During operation the printer (when not in Menu or Test Mode

76 H-Class Prompts and Condition Messages (continued) Displayed Message Description Action / State CANCEL REPRINT ENTER KEY = YES The CANCEL or

H-Class 77 Prompts and Condition Messages (continued) Displayed Message Description Action / State REMOVE RIBBON PRESS ANY KEY The TEST Butto

78 H-Class 5.2 Calibration Calibration ensures correct media detection. Use Standard Calibration if the quick method (see Section 3.4) fails. 5

H-Class 79 Standard Calibration (continued) Step Action Displayed Message Comment E Proceed according to the media type: • Die-Cut – Rem

iii 5.3.2 Level One Reset ... 88 5.3.3 Level Two Reset ...

80 H-Class Standard Calibration (continued) Step Action Displayed Message Comment G Observe the calibration result. CALIBRATION COMPLETE Calibra

H-Class 81 Advanced Entry Calibration Step Action Displayed Message Comment A Turn ON the printer. CANNOT CALIBRATE -or- UNCALIBRATED Wait b

82 H-Class Advanced Entry Calibration (continued) Step Action Displayed Message Comment F Use the buttons to set the Gain Number to 00 and then p

H-Class 83 Advanced Entry Calibration (continued) Step Action Displayed Message Comment H Raise the printhead assembly then proceed according t

84 H-Class Advanced Entry Calibration (continued) Step Action Displayed Message Comment J Use the buttons to increment the Gain Number by one an

H-Class 85 Advanced Entry Calibration (continued) Step Action Displayed Message Comment L Use the buttons to set the Gain Number determined in

86 H-Class Advanced Entry Calibration (continued) Step Action Displayed Message Comment N Press the ESC Key. Use the buttons to scroll to PAPER

H-Class 87 Advanced Entry Calibration (continued) Step Action Displayed Message Comment R Press and hold the FEED Key until at least one label

88 H-Class 5.3 Reset Methods There are three reset levels for the printer. 5.3.1 Soft Reset Soft Reset clears temporary host settings. To perfo

H-Class 89 Adjust the Printhead Leveling Cam as follows: A. With media loaded, download your label format (or use a Test Menu format) then b