Datamax S-Class ST-3210 Manuel d'utilisateur

ST/SV 3210 & ST/SV 3306Operator’s Manual

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ST/SV-3210 and ST/SV-3306 1Printer Overview1.0 About the PrinterST (Table) Model SV (Vertical) ModelThe ST-3210, SV-3210, ST-3306 and SV-3306 printers

2 ST/SV-3210 and ST/SV-33061.0.1 Standard FeaturesThis printer offers these standard features.Printing:Ø Direct Thermal printingØ On-Demand and Batc

ST/SV-3210 and ST/SV-3306 31.0.2 Optional FeaturesThis printer offers these optional features.Cutter and Tray (ST Models only):Ø A factory-installed d

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ST/SV-3210 and ST/SV-3306 5Getting Started2.0 Unpacking the PrinterInspect the shipping container(s) for damage; if evident, notify theshipping carrie

6 ST/SV-3210 and ST/SV-33062.0.1 InspectionAfter removing and inspecting the printer, check the remaining contentsof the container. In addition to thi

ST/SV-3210 and ST/SV-3306 7Setting up the PrinterThis section details the connections, loading methods, memory moduleinstallation, and resident ticket

8 ST/SV-3210 and ST/SV-33063.1 Interfacing the PrinterInterfacing the printer to the host computer can be made through either aparallel or a serial ca

ST/SV-3210 and ST/SV-3306 9Printer power and interface connections:Follow these instructions to connect the printer.Œ Turn ‘Off’ the power to the Hos

10 ST/SV-3210 and ST/SV-33063.2 Loading Ticket StockBoth printers feature an automatic ticket loading and positioningmechanism, although the initial l

ST/SV-3210 and ST/SV-3306 11To use roll ticket stock, thestock must be mounted onthe optional Roll Hanger, asshown. (See Section 6 forstock requiremen

12 ST/SV-3210 and ST/SV-33063.2.2 SV ModelsŒ Plug in and turn ‘On’ the printer.• Place fanfold ticket stock in the bottom of the enclosure, bring th

ST/SV-3210 and ST/SV-3306 133.3 Installing a Memory Module Optional Flash Memory Modules offer convenient, non-volatile storageof formats, fonts and g

14 ST/SV-3210 and ST/SV-33063.4 Using the Front Panel The Front Panel on both models is comprised of a ticket exit, darknesscontrol, three indicator

ST/SV-3210 and ST/SV-3306 15 Ticket Exit The printed tickets are expelled from this opening. Darkness Control The Darkness Control will adjust the

16 ST/SV-3210 and ST/SV-3306Power-Up and Off-Line Mode Button Functions (the On-LineIndicator is ‘Off’) Ø F2: Three functions: (a) Press momentarily

ST/SV-3210 and ST/SV-3306 173.5 Resident FormatsStored within the memory are several ticket formats that provide usefulsetup, operational, and problem

18 ST/SV-3210 and ST/SV-33063.5.2 Test Pattern TicketThe Test Pattern Ticket is a resident format that can be used to determinegeneral print quality

ST/SV-3210 and ST/SV-3306 193.5.3 Internal Test TicketThe Internal Test Ticket is another resident format that is another usefulindicator of print qua

CG Triumvirate is a trademark of Agfa Corporation.Copyright Information:Firmware (Software) AgreementThe enclosed Firmware (Software) resident in the

20 ST/SV-3210 and ST/SV-33063.6 Resetting the PrinterThere are two different reset levels possible for the printer:3.6.1 Warm ResetTo reset the print

ST/SV-3210 and ST/SV-3306 21Adjusting andMaintaining the PrinterThis section details important adjustments, settings and periodicmaintenance requireme

22 ST/SV-3210 and ST/SV-33064.0.1 ST Model TOF Sensor AdjustmentŒ Insert the Key and unlock the Access Cover.• Raise the Access Cover. (For convenie

ST/SV-3210 and ST/SV-3306 234.0.2 SV Model TOF Sensor AdjustmentŒ Unlock and raise the Printhead Assembly.• Grasp the TOF Sensor and move it ‘in’ or

24 ST/SV-3210 and ST/SV-33064.1 Stock ID SelectionsThe printer maintains a selection of 10 user modifiable stock setups.Each setup defaults to a speci

ST/SV-3210 and ST/SV-3306 25The table below lists the default settings, according to the printer model, for each Stock ID number. Stock ID Default S

26 ST/SV-3210 and ST/SV-33064.2 Start of Print & Cut/Tear AdjustmentIf none of the preset Stock ID parameters meet the needs of yourapplication, t

ST/SV-3210 and ST/SV-3306 274.3 Operational Database ModificationThe operational database for the printer, which contains the parser modesetting and o

28 ST/SV-3210 and ST/SV-3306Operational Database: ST/SV-3210 ModelsParameter Description SettingsStock ID Stock ID number 0-9 (see Section 4.1)Label (

ST/SV-3210 and ST/SV-3306 29Operational Database: ST/SV-3306 ModelsParameter Description SettingsStock ID Stock ID number 0-9 (see Section 4.1)Label W

30 ST/SV-3210 and ST/SV-33064.3.1 Database Modification ExampleThis section details the modification of an Operational Databaseparameter. The followin

ST/SV-3210 and ST/SV-3306 314.4 MaintenanceRoutine maintenance will ensure the optimum performance of the printer.The following table outlines the rec

32 ST/SV-3210 and ST/SV-33064.4.1 Cleaning the PrintheadDeclining print quality (i.e., dropouts, streaking, or smudging) is usuallycaused by a surface

ST/SV-3210 and ST/SV-3306 334.4.2 Cleaning the Platen RollerPrint quality can decline if the platen roller becomes contaminated withpaper dust, grit

34 ST/SV-3210 and ST/SV-33064.4.3 TOF Sensor CleaningIf the TOF Sensor becomes blocked with paper particles, Top of Formdetection can be inconsistent

ST/SV-3210 and ST/SV-3306 354.4.4 Ticket Detect Sensor CleaningThe Ticket Detect Sensor initiates the auto-loading process by signalingthe presence of

36 ST/SV-3210 and ST/SV-33064.4.5 Interior CleaningST Models only: Ticket Compartment CleaningDuring normal operation, paper particles from the ticke

ST/SV-3210 and ST/SV-3306 37Troubleshooting 5.0 Troubleshooting Tips This section addresses common problems and suggests solutions. Whilenot all s

38 ST/SV-3210 and ST/SV-3306 If experiencing this problem… Try this solution… No Communications: Ÿ The parser mode setting between theprinter and

ST/SV-3210 and ST/SV-3306 39 If experiencing this problem… Try this solution…After printing the ticket, theFault Indicator lights: Ÿ If cutter eq

Agency Compliance and Approvals:C US ListedUL1950 Information Technology EquipmentC22.2 No. 950-M93EN60950For 230 Volt Operation (Europe)

40 ST/SV-3210 and ST/SV-3306 If experiencing this problem… Try this solution…The printer does not printformats sent from the host, butthe Fault Indic

ST/SV-3210 and ST/SV-3306 41 5.1 Hex Dump Mode The hex dump mode is a useful tool for diagnosing problems, includingcommunication and programming sy

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ST/SV-3210 and ST/SV-3306 43Specifications6.0 SpecificationsCommunicationsCharacter Set: ANSI ASCIIParallel Interface Port:Centronics type 36-pinSeri

44 ST/SV-3210 and ST/SV-3306EnvironmentalOperating Temperature: 40°F to 100°F (4°C to 38°C)Storage Temperature: 32°F to 120°F (0°C to 49°C)Humidity: 1

ST/SV-3210 and ST/SV-3306 45MechanicalWidth:ST/SV-3210ST/SV-33068.14 inches (20.7 cm)8.05 inches (20.4 cm)Depth:ST/SV-3210ST/SV-330614 inches (35.6 c

46 ST/SV-3210 and ST/SV-3306Print Engine (continued)Maximum Fields andCharacters Per Ticket:600 fields with 16,000 characters per ticketTear Bar: Tear

ST/SV-3210 and ST/SV-3306 476.1 Approved Ticket StocksFor optimum print quality and maximum printhead life, Datamaxrecommends using a ticket stock fro

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ST/SV-3210 and ST/SV-3306 49Appendix AASCII Control Code ChartChar Dec Hex Char Dec Hex Char Dec Hex Char Dec HexCtrl @ NUL 0 00 32 20 @ 64 40 ` 96 60

Important Safety Instructions:This printer has been carefully designed to give many years of safe andreliable performance; however, as with all types

50 ST/SV-3210 and ST/SV-3306ASCII Control Code Chart (continued)Char Dec Hex Char Dec Hex Char Dec Hex Char Dec HexÇ 128 80 á 160 A0 192 C0 Ó 224 E0

ST/SV-3210 and ST/SV-3306 51Appendix BAvailable Fonts and BarcodesAll available character fonts and barcodes are listed below. Theselections will diff

52 ST/SV-3210 and ST/SV-3306The table below lists font sizes 0 – 8; the numbers indicate the number ofdots.Font Number Height Width SpacingFont 0 7 5

ST/SV-3210 and ST/SV-3306 53Font 4: 62 characters, alphanumeric,uppercase.Font 5: 62 characters, alphanumeric,uppercase.Font 6: 62 characters, alphanu

54 ST/SV-3210 and ST/SV-3306Font 9: Internal CG Triumvirate font. The point sizes are selected by thenumber in the bar code height. Larger point siz

ST/SV-3210 and ST/SV-3306 55DTPL Font SamplesAll fonts contain ASCII characters (32-127); they are listed below by Font ID.

56 ST/SV-3210 and ST/SV-3306DPL BarcodesUppercase alpha names will print barcodes with human readable interpretations;lowercase alpha names will prin

ST/SV-3210 and ST/SV-3306 57DPL Bar Code SamplesBar Code A: Code 3 of 9Bar Code B: UPC-ABar Code C: UPC-EBar Code D: Interleaved 2 of 5Bar Code E:

58 ST/SV-3210 and ST/SV-3306Bar Code I: CodabarBar Code J: Interleaved 2 of 5w/module 10 checksumBar Code K: PlesseyBar Code L: Interleaved 2 of 5

ST/SV-3210 and ST/SV-3306 59Bar Code Q: UCC/EAN Code 128Bar Code R: UCC/EAN Code 128KMART NON EDIBar Code S: UCC/EAN Code 128 Random WeightBarcode T:

iContentsPrinter Overview1.0 About the Printer ...11.0.1 Standard Features...

60 ST/SV-3210 and ST/SV-3306Barcode v: FIMBarcode z: PDF-417DTPL BarcodesCode 39; Code 128 A, B, and C; Codabar, Interleaved 2 of 5; UPC-A;EAN-8; an

ST/SV-3210 and ST/SV-3306 61Appendix CCable ListingsParallel Cable: Connect a Centronics type 36-pin cable.Serial Cable: Connect a cable that complie

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ST/SV-3210 and ST/SV-3306 63Appendix DSV Model Mounting DimensionsTop Plate Dimensions:

64 ST/SV-3210 and ST/SV-3306Side Dimensions:

ST/SV-3210 and ST/SV-3306 65Warranty InformationST-3210, SV-3210, ST-3306, and SV-3306Datamax Barcode ProductsLimited Warranty StatementPrinterDatamax

66 ST/SV-3210 and ST/SV-3306Warranty Service ProceduresIf a defect should occur during the warranty period, the defective unit shall bereturned, frei

ST/SV-3210 and ST/SV-3306 67Limitation of LiabilityIn no event shall Datamax be liable to the purchaser for any indirect, special orconsequential dama

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ST/SV-3210 and ST/SV-3306 69Glossaryalphanumeric Consisting of alphabetic, numeric, punctuation andother symbols.backup speed The speed at which the

ii4.0.2 SV Model ...234.1 Stock ID Selections...

70 ST/SV-3210 and ST/SV-3306DPI (dots per inch) A measurement of resolution, rated in thenumber of thermal elements contained in one inch of theprin

ST/SV-3210 and ST/SV-3306 71reflective (TOF) mark A black strip on the underside of the ticketstock used to signal the top of form.roll hanger A devic

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ST/SV-3210 and ST/SV-3306 73IndexAAC voltage configuration, 7, 37access cover, 10alphanumeric, 69ASCII, 41, 49Bbackup speed, 20, 28, 29, 69barcodes, 4

74 ST/SV-3210 and ST/SV-3306operational database, 15, 16, 24, 27 -30Pparallel cable, 61parallel interface port, 8, 43parity, 8, 28, 29, 43parser mode

iiiWarranty Information.............65Glossary .................