Datamax I-4208 Manuel d'utilisateur

Operator’s ManualDatamax InternationalHerbert House12 Elizabeth Way, PinnaclesHarlow, Essex CM19 5FE UKPhone: +44 1279 772200Fax: +44 1279 424448Asia

ivAppendix EMenu System Multi-Language Support ... 121Advance File Handling Information...

90 I-Class If e xpe rie ncing t his pro ble m… Try this solution… Erratic printing (instead of thelabel format, strange charactersare printed):

I-Class 91 If e xpe rie ncing t his pro ble m… Try this solution… No power (all indicator lightsare ‘Off”): Verify that the AC power cord connec

92 I-Class If e xpe rie ncing t his pro ble m… Try this solution… Nothing happens when tryingto print using a softwareprogram: Ensure that the

I-Class 936.1 Fault and Warning MessagesAll printer functions are internally monitored. If a problem (Fault) or a potentialproblem (Warning) is detec

94 I-ClassPrinter Fault Messages (continued)Displayed Message Description Possible Solution(s)ENB!GBVMUThe printer hasdetected a DirectMemory Accessf

I-Class 95Printer Fault Messages (continued)Displayed Message Description Possible Solution(s)QPTJUJPO!GBVMUTwo possiblecauses:(1) The printer waspow

96 I-ClassPrinter Fault Messages (continued)Displayed Message Description Possible Solution(s) SFGMFDUJWF!NPEF GBVMUZ!TFOTPS Consistently highsens

I-Class 97Printer Fault Messages (continued)Displayed Message Description Possible Solution(s)TDBOOFS!GBVMUThe Scanner couldnot successfullypass a ba

98 I-ClassPrinter Fault Messages (continued)Displayed Message Description Possible Solution(s)UPQ!PG!GPSN!GBVMUThe printer couldnot fi nd the TOFmark

I-Class 99Printer Fault Messages (continued)Displayed Message Description Possible Solution(s)WFSJGJFS!GBVMUThe Verifier couldnot successfullypass a

I-Class 1Printer Overview1.0 About the PrinterCongratulations on your purchase of an I-Class printer. The I-Class family,hereafter referred to as ‘the

100 I-ClassPrinter Warning MessagesDisplayed Message Description Action(s)MPX!WPMUBHFThe printer hasdetected a lowoperating voltage.Possible low or f

I-Class 1016.2 Hex Dump ModeThe Hex Dump Mode is a useful tool for diagnosing problems, includingcommunication and DPL syntax errors, allowing a co

102 I-Class

I-Class 103 Printer Specifications7.0 General SpecificationsBar Codes(See the I &W Class Programmer’s Manual for details. See Appendix B forsampl

104 I-ClassEnvironmental RequirementsOperating Temperature:32 F – 100 F (0 C to 38 C)Storage Temperature:0° F 140° F (-17° C to 60° C)Humidity

I-Class 105Printing Specifications (continued)Print Length Range:with an optional cutter:with an optional peel &present mechanism:.25” – 99” (6.4

106 I-ClassMedia and Ribbon Requirements (continued)EABCDGHIJFMe dia Dime nsio nsDesignator Description Maximum [1]Minimum[1]A label width 4.65 1.00B

I-Class 107Appendix AASCII Control Code ChartChar Dec Hex Char Dec He x Char Dec He x Char Dec He xCtrl @ NUL 0 00 32 20 @ 64 40 ` 96 60Ctrl A SOH 1

108 I-ClassASCII Control Code Chart (continued)Char Dec He x Char Dec He x Char Dec He x Char Dec He xÇ 128 80 á 160 A0 192 C0 Ó 224 E0ü 129 81 í 161

I-Class 109Appendix BAvailable Fonts and Bar CodesAll character fonts and bar codes available with the printer are described in thissection. Each font

2I-Class1.0.1 Standard FeaturesThis printer offers the following standard features:I-Class Standard Features ListingModelFeature4206 4208 4212 4308 44

110 I-ClassThe table below lists the font sizes; the numbers indicate the number of dots.Font Height Width Spacing07511137 221810232714243618355218366

I-Class 111Font 4: 62-character alphanumeric,uppercase.Font 5: 62-character alphanumeric,uppercase.Font 6: 62-character alphanumeric, uppercase.

112 I-ClassFont 7: OCR-A, size I. Font 8: OCR-B, size III.Font 9: Internal Triumvirate font. The number in the bar code height fieldsets the point siz

I-Class 113Bar Code Summary DataBar Code fonts have alpha names (Bar Code ID): Lowercase names only printbarcodes; uppercase names print barcodes with

114 I-ClassBar Code A: Code 39Bar Code B: UPC-ABar Code C: UPC-EBar Code D: Interleaved 2 of 5Bar Code E: Code 128Bar Code F: EAN-13Bar Code G:

I-Class 115Bar Code K: PlesseyBar Code L: Interleaved 2 of 5w/modulo 10 checksum andshipping bearer barsBar Code M: 2 Digit UPC addendumBar Code N: 5

116 I-ClassBar Code S: UCC/EAN Code 128Random WeightBar Code T: TelepenBar Co de u: UPS MaxiCodeBar Code v: FIMBar Code z: PDF-417Bar Code WG:

I-Class 117Appendix CModule AssignmentsMemory ModuleDesignator Module Size Volatile* Location / UseA Future Option N/A N/AB Future Option N/A N/AD1024

118 I-ClassAvailable Speeds and Default SettingsPrinte r Spee d Ra nges and Defaults *Speed Range Default SettingModel IPS MMPS IPS MMPSI-4206: Print

I-Class 119Appendix DGPIO Port Description With the optional GPIO PCB, the printer can easily be programmed to interfacewith most applicator devices.

I-Class 3DMXNetThe DMXNet Print Server Card is an internal Network Interface Controller(NIC) that enables the printer to provide Ethernet connectivit

120 I-ClassGPIO Pin Co nf ig uratio n(as viewed from the rear of the printer)External Start of Print ControlConnections for an external Startof Print

I-Class 121Appendix EMenu System Multi-Language SupportThis printer provides the user with the ability to download new menu systemlanguages and/or rep

122 I-ClassCreating a Menu Language:n Invoke Excel and open the gemmsglst.xls file. Excel opens the file and thefollowing screen appears.o Click th

I-Class 123p Click On Column J and enter your new language, or modify an existing one.Tips:A) Message Size – When entering new messages, reference t

124 I-Classs Download the generated files to the printer – one method is the DOS copycommand:copy small.ls lpt1: /bt Reset the printer by pressing a

I-Class 125y To restore the factory generated EFIGS image, download the file*832296.01A to the printer. This file is located on the Datamax FTP site.

126 I-Class

I-Class 127Appendix FSaving a Configuration FileWith application version 5.01 and above, the printer can save and restorecomplete printer settings, in

128 I-Class To save a manually entered setup (for example, an application that required anAdvanced Entry Calibration before beginning) as a confi gura

I-Class 129Warranty InformationDatamax Barcode ProductsLimited Warranty StatementI-Class PrintersPrinterDatamax warrants* to Purchaser that under no

4I-ClassExternal Media Rewinder (specify voltage requirement when ordering)A precision-crafted, bi-directional rewinding mechanism with device-dependa

130 I-ClassThermal Printhead, Platen Roller, and BeltsThis warranty* is limited to a period of one year, (365 days), or one million(1,000,000) linear

I-Class 131General Warranty ProvisionsDatamax makes no warranty as to the design, capability, capacity or suitabilityof any of its hardware, supplies,

132 I-Class

I-Class 133Glossaryalphanumeric Consisting of alphabetic, numeric, punctuation andother symbols.backing material The silicon-coated paper carrier mate

134 I-Classde faults The functional setting values returned following a factoryreset of the printer.diagnostics Programs used to locate and diagnose

I-Class 135label A paper or synthetic printing material, typically with a pressuresensitive adhesive backing.label length The distance from the top o

136 I-Classregistration Repeatable top to bottom alignment of printed labels.reve rse speed The backward rate of media motion into the printerduring t

I-Class 5readability of printed bar codes. Minimum bar code “X” dimension is 10 mils;maximum width is 4 inches (101 mm).Peel and Present Mechanism (re

6I-Class 1.1 Option Installation The following table lists the available options and the recommendedqualification level of the installer. For detaile

I-Class 71.2 Hardware Components The following drawing highlights the user-assessable components of the printer.Items denoted with an asterisk (*) are

8I-Class

I-Class 9Getting Started2.0 Unpacking the PrinterInspect the shipping container(s) for damage; if evident, immediately notify theshipping company to

10 I-Class2.0.1 InspectionAfter removing the printer from the packaging material, check the contents ofthe package. In addition to this manual, the f

I-Class 112.1 Media and Ribbon Selection The following is a limited overview of media characteristics. For completeinformation and advice regarding

12 I-Classresulting in a darker image. Conversely, if the image is too dark, reduce thisvalue. The final method is to change the ‘Print Control /

I-Class 13Setting Up the Printer3.0 InstallationThis section explains how to connect the printer, and load it with media andribbon.; Note: When conne

14 I-Class3.0.1 CommunicationsUsing a data detection process, the interface selection occurs automatically in theprinter. At power-up, the printer be

I-Class 15Serial Interface Cable Listing (all models, except as noted)Null Modem (MXM) “PC” (DB9P) to PrinterPart Number 556000 Part Number 556001F

16 I-ClassWhen finished with the self-tests, the LED blinks, and may blink again afterprinter initialization is completed.Amber LED – generally indic

I-Class 173.1 Loading Media Begin loading as follows:n Raise the Access Cover.o Rotate the Printhead Latch forward and raise the Printhead Assembly.

18 I-Class3.1.1 Roll MediaThis loading method is for roll type media applications. To load:n Slide the Roll Mediaonto the Media Hubuntil it rests ag

I-Class 193.1.2 Fan-Fold MediaThis loading method is for tag and fan-fold type media applications. To load:n Bring the media in through the Bottom o

Copyright Information:CG Triumvirate is a trademark of Agfa Corporation.CG Times based upon Times New Roman under license from the Monotype Corporatio

20 I-Class3.2 Media Sensor Adjustment The Media Sensor needs to be positioned so that the printer can detect thepresence of media and the top-of-for

I-Class 213.3 Loading RibbonRibbon is required with thermal transfer media. Depending upon the type ofRibbon Supply Hub (see the next page for exampl

22 I-Class ; Note: Directional Arrows near the Ribbon Supply Hub indicate the correctribbon route. Ribbon types are available with the ink (coating

I-Class 233.4 Quick Media Calibration☞When ‘Uncalibrated’ is displayed, follow the Media Sensor Calibrationprocedure in Section 5.0.At the factory, t

24 I-Class3.5 Outputting LabelsIn addition to directly outputting labels from the printer, there are severaloptional output configurations available.

I-Class 25s Route the media back to the Media Rewind Hub, as shown below.t Insert the leading edge into a Slot on the Media Rewind Hub then insert

26 I-Class3.5.2 On-Demand DispensingWhen equipped with the Peel and Present option, labels are dispensed thenseparated automatically from the liner f

I-Class 27r If installed, remove the Media Clip and the Rewind Retainer from theMedia Rewind Hub. Route the Backing Material around the Media Rewind

28 I-Class3.5.3 Cutting When equipped with a Cutter, cut labels are dispensed automatically from theprinter. To load media on a cutter equipped prin

I-Class 29 Using the Front Panel4.0 Operation The front panel is comprised of three indicator lights, a Liquid Crystal Displayand five mode-dependant

Agency Compliance and Approvals:C US ListedUL1950 Information Technology EquipmentC22.2 No. 950-M93EN60950For 230 Volt Operation (Europe)

30 I-Class 4.0.2 Menu Mode: Configuration (Ready Light ‘Flashing’) n The DOWN ARROW Key scrolls to the previousmenu i tem o n the same menu lev

I-Class 31 4.0.3 Quick Test Mode: Print Test Labels ; Note: The Quick Test Mode functions are disabled while processing datafrom communications int

32 I-Class 4.0.4 Indicator Lights n ‘On’ indicates that the printer is powered ‘On’and, after initialization, it indicates the ReadyMode. ‘Slow

I-Class 334.0.6 Resetting the PrinterDepending upon the method used, there are three reset levels possible:4.0.6.1 Soft ResetTo reset the printer and

34 I-Class 4.1 The Menu System Printer operation can be controlled through the user interface, allowing theoperator access to these six menu system

I-Class 354.1.1 Entrance and Exit PromptsWith ‘Ready’ displayed on the LCD, press the Key to enter Menu Mode. ; Note: While in Menu Mode, the pr

36 I-Class4.1.2 Media Settings MEDIA TYPE Selects the printing method.DIRECT THERMALFor use with heat sensitive media.THERMAL TRANSFERFor use with m

I-Class 374.1.3 Print Control☞Refer to Section 2.1.1 for detailed information on print quality controls.HEAT10 (0-30)Controls the ‘burn-time’ of th

38 I-ClassPrint Control (continued)CUSTOM ADJUSTMENTS These factory adjustments independentlychange the listed parameters to finely tune theprinter

I-Class 394.1.4 Printer OptionsMODULES Memory available for user storage ofgraphics, fonts and label formats. (Thephysical presence of the respective

40 I-ClassPrinter Options (continued)CUTTER Used to cut media into separate labels.(The physical presence of a device must bedetected to show the ENA

I-Class 41Printer Options (continued)BARCODE COUNT00 (00-99)Used to set the specific number of barcodesto be read on the label. 00 selec

42 I-ClassPrinter Options (continued)GPIO PORT Model dependant option used to interfacethe printer to an external controlling device(see Appendix D).

I-Class 434.1.5 System SettingsCONFIGURATION FILE Options for storage and recall of printerconfiguration files. See Appendix F fordetails.RESTORE AS

44 I-ClassSystem Settings (continued)DOUBLE BYTE SYMBOLS When equipped with the ILPC option, thisselects the code page used to print doublebyte fonts

I-Class 45System Settings (continued)CONFIGURATION LEVEL To upgrade the application program(resident software) version of the printer,the hardware an

46 I-Class System Settings (continued)SET FACTORY DEFAULTS Parameters in this menu listing with the‘’ symbol are the designated defaults.SET FACTORY

I-Class 47System Settings (continued)PAUSE MODE When enabled, suspends printing betweeneach label until the PAUSE Key is pressed.ENABLEDRequires an o

48 I-ClassSystem Settings (continued); Note: As indicated, the following menu selections will only appearaccording to the model of your printer.PLUS

I-Class 49System Settings (continued); Note: As indicted, the following menu selections will only appear accordingto the model of your printer.ALLEG

Important Safety Instructions:The exclamation point within an equilateral triangle is intended toalert the user to the presence of important operating

50 I-ClassSystem Settings (continued)COLUMN EMULATIONProvides compatibility with legacyDatamax products. The Prodigy Plus andAllegro calculated colum

I-Class 51System Settings (continued)MENU LANGUAGE Selects the language in which the menusystem messages and configuration labelare shown. Only lang

52 I-ClassSystem Settings (continued)VOID DIST ANCE0.25in (0-2.00)The distance to backup on the defectivelabel and the font size in which to prin

I-Class 534.1.6 CommunicationsSERIAL PORT A Controls the communications settings forSerial Port A.BAUD RATEDetermines the serial communication rate.3

54 I-ClassCommunications (continued)PARALLEL PORT A Controls the communications settings forParallel Port A.PORT DIRECTIONDetermines if messages are

I-Class 55Communications (continued)GATEWAYSpecifies the network gateway address theNIC Adapter should use.SNMPTRAP DESTINATIONSelects the Network IP

56 I-ClassCommunications (continued)HOST SETTINGS Settings which affect all communicationswith a host.HOST TIMEOUT10 SEC (1-60)The number of

I-Class 57Communications (continued)HEAT COMMANDAllows the user to disable the DPL HeatCommand, providing compatibility withother DATAMAX printers.E

58 I-Class 4.1.7 DiagnosticsHEX DUMP MODE Most commonly used for troubleshooting.Prints data and instructions received fromthe host rather than inter

I-Class 59Diagnostics (continued)SENSOR READINGS Analog Sensor readings are displayed.THR TRAN RIBM 24V Æ 255 255 255 255Live sensor values a

iContentsPrinter Overview1.0 About the Printer... 11.0.1 Standard Features...

60 I-Class4.2 Display MessagesThe printer displays several different types of information (if not in the menusystem or Quick Test Mode):¾ User Promp

I-Class 61User Prompts and Condition Messages (continued)Displayed Message Description Condition(s)SFBEZReady Mode.Normal operating mode.The printer

62 I-Class 4.3 Quick Test Mode This section explains the functions of the resident Quick Tests, accessible bypressing the Key on t

I-Class 63 4.3.2 Configuration Label The Configuration Label providesprinter valuable database information,as detailed in Section 4.1.To print a Conf

64 I-Class4.3.3 Quick Ribbon Test Label The Quick Ribbon Test Label features a compliant picket-fence bar code thatcan be used to verify thermal tran

I-Class 654.3.4 Dot Test Pattern Label The Dot Test Pattern Label features patterns that exercise the thermal elementsof the printhead to indicate i

66 I-Class 4.3.5 Validation LabelThe Validation Label is another useful tool for evaluating overall print quality.To generate a Validation Label:n

I-Class 67Adjusting andMaintaining the Printer5.0 Media Sensor Calibration In addition to the Sensor Type selection, Media Sensor calibration ensures

68 I-ClassStandard Calibration (continued) Step Operator Action Displayed Message Comme nt 3 Press the Keyto enter the MediaSetti

I-Class 69Standard Calibration (continued) Step Operator Action Displayed Message Comme nt 7 Proceed according toyour media

iiUsing the Front Panel4.0 Operation... 294.0.1 Ready Mode: Normal Operatio

70 I-ClassStandard Calibration (continued) Step Operator Action Displayed Message Comme nt 9 Observe the display. HBQ!NPEF DBMJCSBUJP

I-Class 715.0.2 Advanced Entry Calibration Advanced Entry Calibration is the alternate method for special-case mediatypes. The procedure has two par

72 I-ClassAdvanced Entry Calibration (continued) Step Operator Action Displayed Message Comme nt 6 Press the Keyto scroll to ‘A

I-Class 73Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comme nt 11 Proceed according toyour media type: Die-cu

74 I-ClassAdvanced Entry Calibration (continued) Step Operator Action Displayed Message Comme nt 12 From the data collected inSteps 10 and 11, w

I-Class 75Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comme nt 13 Using the Key,select the Gai

76 I-ClassAdvanced Entry Calibration (continued) Step Operator Action Displayed Message Comme nt 16 Press the Key. Using the

I-Class 775.1 Printhead Adjustments To ensure consistent print quality over a wide range of media types anddimensions, the printer is equipped with

78 I-Class5.1.2 Burn Line AdjustmentThe Burn Line has been adjusted at the factory for strict compliance using 6.5-mil (.0065 inch) media, ensuring p

I-Class 795.2 Printhead Replacement; Note: Printheads are fragile; use extreme care when handling and never usea sharp object on the surface. If you

iii5.2 Printhead Replacement... 795.3 Maintenance Schedule...

80 I-Class5.3 Maintenance Schedule The following list and table detail the recommended items, techniques, andschedules to help you safely and effecti

I-Class 815.3.1 Cleaning the PrintheadIf print quality declines (symptoms include non-compliant bar codes, printdropouts, streaks; see Section 4.3.4)

82 I-Class5.3.2 Cleaning the Platen RollerA platen roller contaminated with grit, label adhesive, or ink can cause a declinein print quality and, in

I-Class 835.3.3 Cleaning Interior and Exterior SurfacesInterior Surfaces: During operation, dust particles from the media build-upinside the printer.

84 I-Class5.4.1 Updating from the Ready ModeUpdate Procedure for Application Version 2.091 or greaterStep Displayed Message Operator Action Comment(s

I-Class 855.4.2 Updating from the Download ModeRequired Update Procedure for Application Version 2.08 or earlier*Step Displayed Message Operator Acti

86 I-Class5.4.3 Possible Problems during an UpdateThe following is list of possible error messages when downloading:; Note: If experiencing trouble w

I-Class 875.5 Boot Loader Program UpdatesThe printer stores the Boot Loader Program in Flash memory on the Main PCB.A feature allows updates to this

88 I-Class

I-Class 89Troubleshooting 6.0 Problem Resolution Should a problem arise, the information in this section will help you resolve it.The following