Operator’s Manual Datamax International Herbert House 12 Elizabeth Way, Pinnacles Harlow, Essex CM19 5FE UK Phone: +44 1279 772200 Fax: +44 12
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E-Class 1 1.0 Introduction The E-4204 and E-4304 (hereafter referred to as ‘the printer’) are user-friendly devices that blend quality and du
2 E-Class 1.1 About this Printer This printer offers the following standard and optional features: 1.1.1 Standard Features Printing ¾ Direct T
E-Class 3 1.1.2 Optional Features Adjustable Media Sensor The Adjustable Media Sensor allows the printer to detect the position of the gap, notch,
4 E-Class Light Duty Media Cutter This rotary-type device automatically cuts material with a maximum thickness of .005” (.127 mm). Present Sensor
E-Class 5 2.0 Before Using the Printer Removing the Packaging Inspect the shipping container(s) for damage; if damage is evident notify the
6 E-Class Inspecting the Printer After removing the printer from the packaging material, check the contents. The following items should be include
E-Class 7 3.0 Introduction This section explains how to connect your printer, load media (and ribbon, if equipped for thermal transfer),
8 E-Class 3.1.2 Interface Connection The printer can be connected to the host via a USB, serial or parallel cable. SerialConnectionParallelConnect
E-Class 9 3.2 Adjusting the Media Sensor The printer is available with a Fixed-Position Media Sensor or an Adjustable Media Sensor. To identify t
10 E-Class For the proper detection of media and the label top of form (TOF), the table below indicates suggested AMS positions for various media ty
E-Class 11 Distance of the TOF Mark from the Media Edge Reference Letter (inches) (millimeters) A .180 4.6 B .500 12.7 C .750 19.1 D 1.00
12 E-Class 2. Use a finger to move the Bottom Slide until your selected Reference Letter appears in the Setting Window of the slide. 3. Use a f
E-Class 13 5. Slide the Media Guide and Media Hub Flange to the edge of the media. 6. Close the Printhead Carrier Assembly and press down
14 E-Class 3.3.1 Loading Media for Peel Configuration 1. Open the cover. 2. Push the Printhead Latch down and raise the Printhead Carrier Asse
E-Class 15 3.4 Loading Ribbon Ribbon is required with thermal transfer media. If your printer is equipped with the thermal transfer option and if
16 E-Class 6. Place the Ribbon Hubs back into the printer and route the ribbon through the Printhead Carrier Assembly, as shown below. ; Note
E-Class 17 3.5 Flash Memory Expansion The printer can be equipped with the optional Flash Memory Expansion. This additional memory can be used to
18 E-Class
E-Class 19 4.0 Introduction The Front Panel consists of three indicator lights and three dual-function buttons. The functions of these indica
Copyright Information: CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corpo
20 E-Class 4.2 Buttons The three buttons (PAUSE, FEED and CANCEL) perform different functions based on the printer’s operational mode. The printer
E-Class 21 4.4 Printer Setup Mode - Button Functions In ‘Printer Setup’ mode, the buttons control the operational settings of such items as media
22 E-Class ; Note: When adjusting CONT FORM LENGTH, LABEL WIDTH, or ALIGN LENGTH, momentarily pressing F1 or F2 will change the value by 1; and, h
E-Class 23 4.4.2 Menu Items and Values The table below details the Printer Setup Menu List items with a brief description of the item’s function,
24 E-Class 9) CONTROL CODES Allows code selections listed in the Class Series Programmer’s Manual. Possible Values: * (STD) Standard Codes (
E-Class 25 19) ALIGN LENGTH Leading edge distance of two successive labels. Must be entered if ‘LABEL ALIGNMENT’ is set to Yes (see Section 4.5).
26 E-Class 4.4.3 Step by Step Modification of the Printer Setup The following is an example of Printer Setup modification. Although this example
E-Class 27 6. To confirm that your changes have been made press the + buttons simultaneously, this will print the Database Configuration Label. Th
28 E-Class 4.5 Label Alignment The Label Alignment function is intended for use when the label length is less than the distance between the printhe
E-Class 29 4.5.2 Label Alignment = AUTO In this mode, the printer automatically calculates the ‘ALIGN LENGTH’ thus eliminating the need to physica
Agency Compliance and Approvals: C US Listed UL1950 Information Technology Equipment C22.2 No. 950-M93 EN60950 For 230 Volt
30 E-Class 4.5.4 Label Alignment Troubleshooting If you experience label alignment problems, the following table offers possible causes and solut
E-Class 31 Problem Possible Cause Solution First label is wasted during alignment. All labels thereafter print to the correct start of print pos
32 E-Class Problem Possible Cause Solution Label Alignment is incorrect. Pressing FEED successively results in a short label length, one-inch.
E-Class 33 + Problem Possible Cause Solution Tear Mode is selected but the label stop position (present position) is not far enough forward. An
34 E-Class 4.6 Calibration Mode – Button Functions In ‘Calibration’ mode, the buttons allow the printer to adjust to the media being used. Calibra
E-Class 35 4.6.1 Auto Media Sensor Calibration Auto Media Sensor Calibration automatically establishes the optimum sensing values for the media yo
36 E-Class 4.6.2 Manual Media Sensor Calibration The Manual Media Sensor Calibration procedure should be used in cases where the printer continue
E-Class 37 ; Note: If you wish to discard the changes and revert back to the previous calibration simply turn off the printer before Step 7. 7.
38 E-Class TUE NOVEMBER 15, 2005 19:29 236 VER: E4204 - 04.21 07/28/03 BOOT 83-2279-04H CODE 83-2280-04W FONT 83-2431-01A CPLD 59-2170-01C INTERNAL
E-Class 39 4.7.2 Test Label The Test Label is used to evaluate the current printer setup for print quality, label tracking, and print positioning.
Important Safety Instructions This printer has been carefully designed to provide many years of safe, reliable performance. As with all electrical
40 E-Class To enter Hex Dump Mode and print a Hex Dump Label, proceed as follows: With the printer on, loaded with media (at least 4 inches wide) a
E-Class 41 5.0 Introduction This section details the cleaning, adjusting, and troubleshooting tips for the printer. The following table outlin
42 E-Class 5.1 Cleaning the Printhead To clean the printhead, follow the instructions below. WARNING Before servicing, disconnect the printer
E-Class 43 5.2 Media Width Adjustment A Thumbwheel on the side of the Printhead Carrier Assembly allows the printhead to be adjusted for various s
44 E-Class If the printing is light on the right side of a label, make a counterclockwise adjustment with the Thumbwheel. Direction of Media
E-Class 45 Ribbon Size Ribbon Width Direction of Rotation Narrow 1 - 2 inches Clockwise Wide 2 - 4 inches Counterclockwise
46 E-Class 5.4 Fine Printhead Adjustment The Fine Printhead Adjustment Set Screw, located on top of the printhead carrier assembly, is used for ad
E-Class 47 5.5 Printhead Replacement ; Notes: Always follow proper Electro Static Discharge procedures when replacing the printhead. If thermal
48 E-Class 5.6 Darkness Adjustment The Darkness Adjustment (located on the rear of the printer) allows the operator to match the print contrast fo
E-Class 49 3. The PAUSED Light will flash during the download. 4. Following a successful download, the PAUSED Light will illuminate then the pr
50 E-Class
E-Class 51 6.0 Introduction Occasionally, situations arise that require troubleshooting. Possible problem situations and potential solution
52 E-Class Unacceptable print quality: • Dirty printhead: Clean the printhead (see Section 5). • The temperature setting may be incorrect for t
E-Class 53 Skips every other label (print quality is good, but every other label is skipped): • The label is formatted too close to the top edge o
54 E-Class Label advances 1-2 inches before a fault indication: • The ribbon may be incorrectly installed. Ensure that the ribbon’s inked side fac
E-Class 55 Mechanical Width 8.5 inches (21.6 cm) Depth 9.5 inches (24.1 cm) Height 6.25 inches (15.9 cm) Weight 4 pounds (1.8 kg) Oper
56 E-Class Media / Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.3 inches (109.2 mm) Min. Media Width 1 inches
E-Class 57 Approved Media To achieve optimum print quality and maximum printhead life, Datamax specifies the use of DATAMAX® brand media and ribbon
58 E-Class
E-Class 59 ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ctrl @ NUL 0 00 32 20 @ 64 40 ` 96 60 Ctrl A SO
i Printer Overview 1.0 Introduction ...1 1.1 About this Printer...
60 E-Class Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 1
E-Class 61 Embedded Fonts and Barcodes All character fonts and barcodes available with the printer are described in this section. Each font an
62 E-Class The table below lists the font sizes. The numbers indicate the number of dots. FONT HEIGHT WIDTH SPACING Font 0 7 5 1 Font 1 13 7 2 F
E-Class 63 Font 4 62-character alphanumeric, uppercase. Font 5 62-character alphanumeric, uppercase. Font 6 62-character alphanumeri
64 E-Class Font 7 OCR-A, size I. Font 8 OCR-B, size III. Font 9 Internal Triumvirate font. Point sizes are selected by the number in
E-Class 65 Barcodes Bar Code fonts have alpha names (left column in the table below). Uppercase alpha names will print barcodes with human-readable
66 E-Class Bar Code ID Type Length Check-sum Valid ASCII Characters, decimal value representation u UPS MaxiCode with Byte Count Specified Yes A
E-Class 67 Barcode A Code 3 of 9 Barcode B UPC-A Barcode C UPC-E Barcode D Interleaved 2 of 5 Barcode E Code 128 Barcode F EAN-13
68 E-Class Barcode I Codabar Barcode J Interleaved 2 of 5 w/module 10 checksum Barcode K Plessey Barcode L Interleaved 2 of 5 w/module
E-Class 69 Barcode Q UCC/EAN Code 128 Barcode R UCC/EAN Code 128 KMART NON EDI Barcode S UCC/EAN Code 128 Random Weight
ii 4.2 Buttons...20 4.3 Normal Mode - Button Functions ...
70 E-Class Barcode T Telepen Barcode u UPS MaxiCode Barcode v FIM Barcode z PDF417 Bar Code W1c: DataMatrix Bar Code W1d: QR
E-Class 71 Datamax Barcode Products Limited Warranty Statement E-Class™ 4204 and 4304 Printer Printer Datamax warrants to Purchaser that und
72 E-Class Thermal Printhead This warranty is limited to a period of one year, (365 days), or 1,000,000 linear inches of use, whichever comes first
E-Class 73 General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supp
74 E-Class
E-Class 75 Glossary alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols. backing material The silicon-coated paper c
76 E-Class cutter A mechanical device with a rotary or guillotine type blade used to cut labels or tags following printing. defaults The functiona
E-Class 77 font A set of alphanumeric characters that share a particular typeface. gap A space between die-cut or notched labels used to sense the
78 E-Class notched stock Media, typically tag stock, with holes or notches in the material that is used to signal the top of form. The printer must
E-Class 79 tag stock A heavy paper or synthetic printing material, typically featuring a notch or black mark for TOF and no adhesive backing. therm
iii 5.7 Resetting to the Factory Defaults...48 5.8 Downloading Firmware and Fonts...
80 E-Class
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